St. Charles Superior Roofing | https://www.stcharlesroofs.com/

Last Updated: June 2026

INTRODUCTION

St. Charles Superior Roofing is operated by Pritts Horizon Marketing ("we," "us," or "our"), a lead generation and local marketing company that operates throughout the United States. This Privacy Policy explains how we collect, use, and protect information obtained through your use of this website.

By using this website you agree to the collection and use of information as described in this policy.

INFORMATION WE COLLECT

We collect limited information through two primary methods:

Inbound Phone Calls

When you call the phone number listed on this website, we may collect:

Your phone number

The date, time, and duration of your call

A recording of your call for quality assurance purposes

Contact Form Submissions

If you submit a contact or quote request form on this website, we may collect:

Your name

Your phone number

Your email address

A description of the roofing service you are requesting

Automatically Collected Information

Like most websites, we may automatically collect:

IP address

Browser type and version

Pages visited and time spent on site

Referring website or search query

Device type and operating system

This automatically collected data is used for analytics purposes only and is not linked to your personal identity.

HOW WE USE YOUR INFORMATION

We use the information we collect for one primary purpose — to connect you with a qualified local roofing professional in the St. Charles, IL area who can assist with your request.

Specifically we may use your information to:

Route your inbound call to an appropriate local roofing contractor

Follow up on contact form submissions to connect you with a roofing professional

Analyze website traffic and improve site performance

Maintain call records for quality assurance and lead attribution

WHAT WE DO NOT DO WITH YOUR INFORMATION

This section is important. We want to be completely transparent:

We do not sell your personal information to third parties

We do not share your information with telemarketers or robocall services

We do not add you to any email marketing list without your explicit consent

We do not share your information with advertisers

We do not use your information for any purpose beyond connecting you with a local roofing professional

CALL RECORDING

Inbound calls received through this website may be recorded. Recording is used solely for quality assurance, lead attribution, and dispute resolution purposes. By calling the phone number on this website you consent to the possibility that your call may be recorded.

Call recordings are stored securely and are not shared with any third party except the roofing professional your call is routed to, and only when necessary for service fulfillment purposes.

INFORMATION SHARING

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties with the following limited exceptions:

Service Professionals

Your contact information and service request details may be shared with the local roofing contractor or service professional we connect you with, solely for the purpose of fulfilling your service request.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority.

Business Protection

We may disclose information where necessary to protect the rights, property, or safety of Pritts Horizon Marketing, our partners, or the public.

We do not share your information with any other third parties under any other circumstances.

DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Call recordings are typically retained for a period of 12 months. Contact form submissions are retained for a period of 24 months. You may request deletion of your information at any time by contacting us directly.

DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

This website may use cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. Cookies do not contain personally identifiable information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However some features of this website may not function properly without cookies.

We may use Google Analytics or similar tools to analyze traffic patterns. These tools may use cookies to collect information about your use of this website. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

THIRD PARTY WEBSITES

This website may contain links to third party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third party sites and encourage you to review their privacy policies before providing any personal information.

CHILDREN'S PRIVACY

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13 please contact us immediately and we will promptly delete that information.

YOUR RIGHTS

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of any future communications from us

File a complaint with a relevant data protection authority

To exercise any of these rights contact us at the information below.

US RESIDENTS & STATE PRIVACY RIGHTS

Pritts Horizon Marketing operates lead generation assets across multiple states throughout the United States. Regardless of which state you are located in, we are committed to handling your personal information responsibly and in accordance with applicable federal and state privacy laws.

Residents of the following states may have additional privacy rights under their respective state laws:

California (CCPA) — California residents have the right to know what personal information is collected, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information as defined under the California Consumer Privacy Act.

Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy laws — Residents of these states may have rights to access, correct, delete, and opt out of certain processing of their personal information under applicable state law.

Illinois (BIPA) — Illinois residents may have additional rights under the Illinois Biometric Information Privacy Act and other applicable state privacy laws. We do not collect biometric information through this website.

All US Residents — Regardless of your state of residence, we do not sell your personal information to third parties, we do not share your data with telemarketers, and we honor all reasonable requests to access, correct, or delete your personal information.

To exercise any privacy rights available to you under your state's laws please contact us at the information provided in Section 15.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of this website following any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices please contact:

Lucas, Founder of Pritts Horizon Marketing

843-350-6565 prittshorizon.com